Who we are
St Barth Ferry LLC operates StBarthFerry.com and related travel service pages. We provide online ferry reservations, transportation services, VIP service inquiries, private boat inquiries and customer support for travelers in the St Maarten, St Martin and St Barth region.
Information we collect
We may collect name, email address, telephone number, billing address, passenger names, nationality, passport or ID details when required for travel, travel dates, route selections, service requests, payment confirmation records, support messages, IP address, device information and website usage data.
Legal basis for processing
Where GDPR or similar laws apply, we process personal information to perform a contract, take steps before entering a contract, comply with legal obligations, pursue legitimate business interests, protect against fraud, manage disputes and, where required, based on consent.
How we use information
We use information to process bookings, issue confirmations, coordinate operators, arrange transfers, respond to inquiries, provide customer support, manage refunds and disputes, prevent fraud, maintain records, improve the website and comply with legal or tax obligations.
Who we share information with
We may share necessary information with ferry operators, transportation providers, VIP service providers, private boat operators, payment processors, fraud prevention vendors, email providers, hosting providers, legal advisers, banks, card networks and authorities where required by law. We do not sell your personal information.
International transfers
Because travel services may involve the United States, Sint Maarten, Saint Martin, St Barth, the European Union and other jurisdictions, personal data may be processed or transferred internationally where necessary to provide services, process payments or meet legal requirements, with appropriate safeguards where required.
Data retention
We keep personal information only for as long as reasonably necessary for booking fulfillment, customer service, accounting, tax compliance, legal obligations, fraud prevention, dispute defense and business record keeping.
Security
We use reasonable technical, organizational and administrative safeguards designed to protect personal information. Card payments are processed by PCI-compliant payment providers using 3D Secure; StBarthFerry.com does not store full card numbers, only transaction references needed for support and accounting.
Cookies and tracking
We may use cookies, analytics technologies and similar tools for essential website functions, security, performance measurement, booking flow support and marketing analysis. You can manage cookie preferences through our cookie banner and your browser settings where available.
Children's information
Our services are intended for adults booking travel. Passenger details for children may be collected only when provided by a parent, guardian or responsible adult for booking and travel documentation purposes.
Policy updates
We may update these terms and this privacy policy from time to time to reflect operational, legal, regulatory or business changes. The version published on the website applies unless a different effective date is stated.